Terms governing GenTek web, hosting, and domain services.
Last updated: 30 July 2026
These Terms of Service (“Terms”) govern your use of websites operated by GenTek Enterprise PTY LTD (“GenTek”, “we”) and the purchase of our web development, hosting, domain registration, and related digital services. By using our site or engaging our services, you agree to these Terms and our Privacy Policy.
We provide custom web development, managed and self-service hosting, domain search and registration, maintenance, and associated support as described on our website or in a written proposal or order form. Scope, deliverables, and timelines are defined in your quote, statement of work, or hosting control panel unless otherwise agreed in writing.
You are responsible for accurate account information and safeguarding login credentials. You may not use our services to distribute unlawful content, send spam, attack third-party systems, infringe intellectual property, or violate applicable law or registry policies (.co.za, .com, etc.). We may suspend or terminate services for material breach or abuse, with notice where reasonably practicable.
Unless stated otherwise, all fees are quoted and payable in South African Rand (ZAR), exclusive of VAT where applicable. Recurring hosting and domain fees are billed in advance for the selected term. Project work may require deposits or milestone payments as specified in your agreement. Late payment may result in service suspension and reasonable recovery costs. Published pricing on pricing.html is indicative; confirmed fees appear on your invoice or order confirmation.
Domain registration is subject to registry and registrar rules. You are the registrant of record where applicable and must provide accurate WHOIS/registrant data. Renewal dates and transfer policies are set by registries; we are not liable for loss of a domain due to non-renewal or failure to respond to verification requests.
We aim for high availability as described in our service plans. Scheduled maintenance and events outside our reasonable control (force majeure, upstream provider failures) may affect availability. Backup and recovery options vary by plan; you remain responsible for maintaining copies of critical content where self-managed.
Upon full payment for custom development work, and unless otherwise agreed, you receive the rights needed to use deliverables for your business. GenTek retains ownership of pre-existing tools, frameworks, and generic code. Our brand, website content, and marketing materials remain our property. You warrant that materials you supply do not violate third-party rights.
Services are provided with reasonable skill and care. Except where mandatory under South African law, we disclaim implied warranties. Our total liability for any claim arising from these Terms or our services is limited to the fees you paid to us for the relevant service in the twelve (12) months before the claim, or ZAR amount agreed in writing, whichever is lower. We are not liable for indirect, consequential, or loss-of-profit damages.
Hosting and domain renewals may be cancelled before the next billing cycle according to your control panel or written notice. Refunds for completed project work or registered domains generally follow registry and project-stage policies stated in your order. Consumer rights under the Consumer Protection Act, 2008 apply where you qualify as a consumer and are not excluded by law.
These Terms are governed by the laws of the Republic of South Africa. Disputes shall be subject to the exclusive jurisdiction of the courts of South Africa, unless we agree in writing to alternative dispute resolution.
We may update these Terms; material changes will be reflected by the date above. Continued use after changes constitutes acceptance where permitted. Questions: admin@appz.co.za, GenTek Enterprise PTY LTD, Unit 2, 137 Centre Street, Overport, Berea, Durban, KZN.